GEM Travel When you turn to a Destination Management Company, you seek for the team’s fresh ideas and their local experience of the destination. In a few words, if your DMC partner is the right one, this will make you look like a hero at your own clients.
This is why it is so important to make the right choice and pay attention on every little detail, before deciding which DMC you are going to choose. We thought of some important key points to bear in mind, during your research and decision and why to avoid them.
The Operational Strength of your Destination Management Company Partner.
We all realize the importance of a service which is Value-for-Money and contributes in being competitive for out target group. Another important aspect of our field though is being on time and consistent on everything we’ve promised at our clients. In order to achieve that we need to rely on an DMC partner with the proper operational strength.
Here are some important questions that need to be answered when talking with a possible DMC partner:
- “Will the operations manager have more than one program to manage during my program?”
- “Will the operations manager have other programs in the one to two weeks leading up to my program?”
- “Have you handled programs for our company before – in other divisions, regions?”
- “How will the program be managed? One main operations manager with others managing segments?”
- “Do you have a local physical office?”
Having a local physical office.
The reason is simple: You are asking for a local travel authority. This means that you are looking for people who know the daily life of the destination that you are interested to.
Apart from that, it is important to know that the place which will host your clients will have the appropriate staff to serve them in case something comes up.
Trust the All-in-One Service perspective of your DMC Partner.
As we’ve said before, we all know the importance of having competitive prices and this definitely means trying to cut some intermediate costs from services you can handle on you own, like booking the hotel room of the travel package.
If you look it from another perspective, letting the Destination Management Company to handle all the details of a travel service package can save you both time and money, in the end. The DMC will know the hotels of interest and the people to speak too so it will be easier to handle all the important details that make the difference without searching. Sometimes it is all about experience.
The Cultural Particularities Expertise.
The local experience gains another win, when we thing about the different cultures of the travelers who visit a travel destination. So, if you are having second thoughts on seeing some clients of yours on a specific destination, all you have to do is to trust your Destination Management Company your are co-operating with.
