GEM Group was created to inspire unforgettable journeys, delivering exceptional travel experiences through passion, innovation, and dedication to quality service.
For over three decades, GEM GROUP has been a trusted name in the tourism industry, dedicated to crafting unforgettable travel experiences in Greece. Established with a vision to provide high-quality services driven by passion, innovation, and excellence, the company has grown into a leading Destination Management Company. With a strong network of partners, a commitment to customer satisfaction, and a deep understanding of the travel industry, GEM GROUP continues to set new standards in hospitality and tourism, ensuring every journey is seamless, memorable, and extraordinary.
For over three decades, GEM GROUP has been a trusted name in the tourism industry, dedicated to crafting unforgettable travel experiences in Greece. Established with a vision to provide high-quality services driven by passion, innovation, and excellence, the company has grown into a leading Destination Management Company. With a strong network of partners, a commitment to customer satisfaction, and a deep understanding of the travel industry, GEM GROUP continues to set new standards in hospitality and tourism, ensuring every journey is seamless, memorable, and extraordinary.
Company history
Founded in 1991 by Mr. George Michalakis in Rhodes, GEM GROUP began as a small Incoming Tourism Agency with a clear vision: to uphold the values of ethos, passion, and innovation. Staying true to these core principles, GEM GROUP has grown into a well-established Destination Management Company, recognized nationwide for its achievements and innovations and acknowledged by leading Tour Operators worldwide.
With a dedicated team of holiday experts in self-branded offices on Rhodes and Kos islands, and affiliate partners in 14 additional destinations across Greece, GEM GROUP offers a comprehensive range of tourism services. Our focus remains on delivering the highest quality experiences with the best value for money.
GEM GROUP is committed to fostering long-term, trust-based relationships with its global partners across 28 markets. The numerous travelers and companies who have experienced our services attest to our exceptional track record in customer satisfaction.
Company profile
For over three decades, GEM GROUP has been a leading name in the travel and tourism industry, offering unparalleled services and experiences to travelers worldwide. With a strong foundation built on professionalism, innovation, and customer satisfaction, the company has grown into a trusted partner for travel solutions. Through a vast network of industry affiliations and a dedicated team, GEM GROUP continues to set new standards in destination management.
With a commitment to excellence and a deep understanding of the travel industry, GEM GROUP continues to provide outstanding travel experiences, ensuring high-quality services and customer satisfaction.
Memberships
ATAD (Association of Travel Agents Dodecanese)
HATTA (Hellenic Association of Tourist & Travel Agencies)
Company history
Founded in 1991 by Mr. George Michalakis in Rhodes, GEM GROUP began as a small Incoming Tourism Agency with a clear vision: to uphold the values of ethos, passion, and innovation. Staying true to these core principles, GEM GROUP has grown into a well-established Destination Management Company, recognized nationwide for its achievements and innovations and acknowledged by leading Tour Operators worldwide.
With a dedicated team of holiday experts in self-branded offices on Rhodes and Kos islands, and affiliate partners in 14 additional destinations across Greece, GEM GROUP offers a comprehensive range of tourism services. Our focus remains on delivering the highest quality experiences with the best value for money.
GEM GROUP is committed to fostering long-term, trust-based relationships with its global partners across 28 markets. The numerous travelers and companies who have experienced our services attest to our exceptional track record in customer satisfaction.
Company profile
For over three decades, GEM GROUP has been a leading name in the travel and tourism industry, offering unparalleled services and experiences to travelers worldwide. With a strong foundation built on professionalism, innovation, and customer satisfaction, the company has grown into a trusted partner for travel solutions. Through a vast network of industry affiliations and a dedicated team,GEM GROUP continues to set new standards in destination management.
With a commitment to excellence and a deep understanding of the travel industry, GEM GROUP continues to provide outstanding travel experiences, ensuring high-quality services and customer satisfaction.
Memberships
ATAD (Association of Travel Agents Dodecanese)
HATTA (Hellenic Association of Tourist & Travel Agencies)
Key facts & figures
Corporate social responsibility report
At GEM GROUP, we uphold all Human Rights Protocols, both in our policy creation and daily operations. We have a zero-tolerance policy for harassment of any kind. Our company promotes diversity in hiring, without discrimination based on race, gender, language, or religion.
We practice pay equity between male and female employees, monitor income disparities within our workforce, and actively promote staff diversity. GEM GROUP has a long history of recruiting talent from varied economic and educational backgrounds, empowering both local and international talent and fostering a diverse and skilled workforce.
OUR VALUES
- Passion: A deep love for travel, shared with clients and communities through exceptional experiences.
- Global & Local Presence: Expertly tailored experiences that embrace culture and support local communities.
- Trust: Strong, lasting relationships built on reliability, integrity, and teamwork.
- Creativity & Innovation: Constant growth, fresh ideas, and sustainable travel solutions.
OUR VISION, MISSION & NETWORK
- Vision: To create unforgettable, high-quality travel experiences that inspire and support destination conservation.
- Mission: To connect people and places through expert, tailor-made travel services that create lasting memories.
- Network: As one of Greece’s leading DMCs, we leverage a strong global network and cutting-edge technology to deliver exceptional service while adapting to market trends.
