Our In-Resort Support team with its professionalism, attention to detail and unwavering commitment ensures that our clients have a smooth and memorable experience during their stay. Our team is able to handle various situations with grace and expertise, and ensures that our clients’ needs are met with the highest level of service. In GEM GROUP, In-Resort Support team plays a vital role in maintaining the exceptional standards that we strive for.

GEM GROUP is the leading provider of transfers in Rhodes and Kos. Our field offices, located at “Diagoras” International Airport in Rhodes, “Hippocrates” International Airport in Kos, and the Tourist Ports of both islands, operate 24 hours a day throughout the season, catering to all types of transfers. Our fleet consists of more than 50 owned and leased coaches and minibuses, ranging from 4 to 61 seats. Each vehicle is fully air-conditioned, equipped with the latest audiovisual technology, and maintained to the highest health, safety, and insurance standards.
We deliver comprehensive, organized, and high-quality transfer services to a diverse range of clients, including tour operators, individual travelers, and groups.
Our specially adapted Mercedes minibus, equipped with a side door entrance and rear ramp access, features a wheelchair tracking system and tie-down facilities, ensuring easy access for guests requiring extra assistance. Our highly reliable and experienced drivers are specially trained in using the boarding device, allowing wheelchair users to board and disembark safely and comfortably, in line with the latest health and safety regulations.
GEM GROUP considers that the protection of the environment is the obligation of all and is committed to implementing every possible measure, procedure, and system to minimize the negative environmental impact and maximize the corresponding positive ones. GEM GROUP is investing in an electric-powered fleet to reduce its environmental footprint.

GEM GROUP blends each destination’s special features with the demographic profile of your clients to create custom-made and exclusive programs for tour operators, corporate clients, individual travelers, or groups, standard or private. In an extensive menu, available in different languages and running all season, our 16 Greek destinations are ideal to immerse in:

• Sea & Sun
• Leisure & Wellbeing
• History & Culture
• Local Life & Tradition
• Action & Adventure
• Nightlife & Fun
• Religion & Pilgrimage
• Eco & Agriculture

We promise Quality, Comfort, and Safety:

• Vivid, friendly, and multilingual licensed guides & experienced escorts are challenging the traveler to switch on exploration mode.
• Skilled, dedicated operators prepare and monitor real-time each itinerary in a high-tech operation environment, 24/7.
• Innovative Tour Consultants design the products, process the data of Satisfaction and Quality questionnaires to provide you with Quality results.
• Online Sales: Our application for iOS and Android provides descriptions, pictures, prices, availability, stop sales, support of different kinds of payments, etc. Documents of payment and tickets are processed by email or SMS.
• Certified coaches or minor vehicles and drivers are carefully selected to provide a safe and comfortable ride.
• The latest and highest EU Health & Safety standarts are in place, secured with redular, weekly or monthly, checks by external Auditors.

We offer a diverse range of excursions, private tours, boat rides, and day cruises designed to provide holidaymakers with unforgettable experiences.
Whether by land or sea, we tailor every option to meet our customers’ unique needs and preferences, from a few hours to a full day activity.
Our team continuously reviews and develops new excursions, ensuring that each experience is crafted with attention to detail for maximum comfort and enjoyment. Our goal is to provide the highest-quality experiences that exceed expectations.
To maintain superior service, we meticulously select and regularly inspect every element of our operations, including buses, drivers, local guides, boats, restaurants, and other services. This commitment to excellence guarantees that our customers enjoy a seamless and memorable journey, creating lasting memories.

We are your trusted partner for organizing all types of Incentives and MICE (Meetings, Incentives, Conferences, and Events), catering to groups of any size. Our flexible range of services also includes tailored packages for seminars, meetings, and various other gatherings, ensuring every event is executed flawlessly.

The dedicated Group Department at GEM GROUP is committed to crafting personalized concepts that meet your specific demands and wishes. Our highly skilled and experienced team will support you through every step of the organizational process, from the initial inquiry to the final follow-up. We are confident in our ability to provide the solutions you seek.

With over 30 years of expertise in this field, we are your trusted partner for galas, events, weddings, and conferences of any size and budget. Our comprehensive services include hotel reservations at the most competitive market rates, fast and secure transfers, exceptional food and beverage options, private guides, and much more.

At GEM GROUP, we take pride in making every occasion special through our unmatched customer service. We guarantee that your event will be executed smoothly and safely, providing the ideal venue along with full support in planning, logistics, and technical assistance.

We offer a luxury wedding planning service designed for couples who dream of tying the knot in a vacation-like setting. Our dedicated team of consultants provides personalized service to ensure your wedding day is uniquely tailored to your vision, regardless of your budget, style, or guest count.

• Booking date with Church or Town Hall
• Legal Assistance
• Constant support to the Groom and the Bride
• Selecting Suppliers
• Organize Transport
• Liaising with Venues
• Book Accommodations for Guests
• Decoration Planning
• Itinerary Preparation