Incident & crisis response team award
• Incident & Crisis – Response Team Award
For the effective and compassionate response during the Rhodes wildfires in the summer of 2023. GEM TRAVEL was acknowledged for assisting with evacuations and offering post-crisis support to customers. The award was presented in an emotional atmosphere and warmly received by all participating countries.
• Incredible Achievement – Customer Service Award
For outstanding service at Heraklion Airport in Crete, one of the key destinations where GEM TRAVEL represents easyJet holidays through its local partners.
Additionally, GEM TRAVEL received special mention for its sustainability initiatives, which impressed delegates from all countries. Highlights included:
- The use of electric vehicles for customer transfers,
- Installation of solar panels to power these vehicles,
- Reforestation efforts in affected areas,
- And ISO 14001 for environmentally responsible operations.
These recognitions underscore GEM TRAVEL’s leadership in the travel industry, as well as its ongoing commitment to high-quality service and sustainable tourism practices.
